FAQ

SHIPPING POLICY

Please note that we do not ship daily. Orders can be expected to ship within 7-14 business days. Business days are. Monday - Friday. You will receive an email as soon as your order is scanned at the post office.

All priority shipping options come with $50 insurance. If you would prefer to add or increase the insurance to cover your full order, please email us at freyasgarden13@yahoo.com. We are not responsible for lost, stolen, or damaged orders on behalf of the USPS.

LOCAL PICKUP POLICY

Free local pickup. Just select pickup at checkout. Local pickup orders can be expected in 3-5 business days. 

REFUND POLICY

We do not allow returns or refunds unless an item is defective or we have made a mistake. If there was an issue made on our behalf, please email us with a photo within 14 days of purchase.

DO YOU USE ESSENTIAL OILS?

I do use essential oils in some of my products but there are quite a few offerings without them. If they are included, please know they are Eden's Garden organic essential oils, never fragrance oils, and used in moderation. I want all my products to be focused on the whole plant medicine that are gentle and non-reactive for those who are extra sensitive. If you are interested in a product and want a version without EO, please contact me and I can do that for you!

HOW MUCH SHOULD I USE?

Dosage is a highly personal part of herbal products. It depends on the person using it and how they're using it, which product they are using and what you are using it for. Each of our products have general recommended dosage but we highly encourage some independent research and intuition. You can often look up the herbs in a formula to find more about dosage per weight and use. You can also typically determine intuitively based on your desired outcome. Some will be simply trying to nourish and maintain a particular system of the body while others may be actively fighting infection. It is always best to consult with any practitioners you may be seeing.